Providing high quality products to meet customer's translation needs is our goal.
Our contact information
By email: info@aimhi.com
By standard mail:
Aim High
4448 Bangor Court
Dublin, CA 94568
By phone: 888.562.4644 or 925.230.8837 (between 8 a.m. and 6 p.m. PT)
info@aimhi.com
Shipping Information:
Your order will be processed within 24 hours during business days. However, if the item(s) is out of stock, it can take longer than usual to process and ship out.
Refund, Returns and Replacement Policies:
If for any reason you decide to return the purchased product(s), you need to call or e-mail us to obtain a return authorization (RA) number within 10 business days. The returned product(s) needs to be returned with RA number in the original packaging and in like-new condition. There is 12% restocking fee and shipping cost if shipping is free. The remaining will be refunded within 2 business days once we receive your returned item(s). You will receive an e-mail message concerning the refund.
For replacement, please notify us via e-mail or phone call for any replacement request.
Our Commitment To Your Privacy:
Your privacy is extremely important to us. We use the information you provide only to complete your order and provide you with tracking information. Your information will never be shared with anyone else!
Security Policy:
Shopping at aimhi.com is safe and secure. To provide you with a positive and secure shopping experience is the main reason for us to be here for you!